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AI-Ready IT Operations for Small Business

Modernize your IT.
Automate the busywork.
Get ready for AI.

Most owners know AI and modern tools could transform their business, they just don't know where to start. We're an experienced team that connects enterprise applications and AI to your operation, takes the busywork off your people, and frees their creativity to grow the company. Practical, secure, and trained on the latest technology, with 20+ years of enterprise and government experience behind us.

Book a Free IT/AI Readiness Review See what's included ↓
Microsoft 365 and Copilot
Microsoft 365
Modern apps with Copilot AI built in
Microsoft Azure
Microsoft Azure
Cloud identity, scaled and secured
User access control
User Access Control
The right access for the right people
Productivity and revenue
Productivity & Revenue
AI that drives growth
AI knowledge base
AI Knowledge Base
Your private internal assistant
Cybersecurity
Cybersecurity
Protected and compliant
Backup and recovery
Backup & Recovery
Tested and protected
DC Metro
Serving NoVA · DC · Maryland
Free
20-min readiness review
30 days
To an AI-ready setup
20+ yrs
Enterprise & government experience

Built on the platforms you already run

Sound familiar?

Where small teams quietly lose time and carry risk

Most small businesses don't have an IT problem, they have a dozen small ones that add up. These are the ones we fix first.

🔁

Manual, repetitive work

Reports, onboarding, file moves, and copy-paste tasks done by hand every week, hours that should be automated.

💾

Backups you've never tested

You have "backups," but nobody has actually restored from them. That's not a backup, it's a hope.

📧

Microsoft 365 set up once, never reviewed

Licenses, permissions, and security defaults configured years ago and left alone, quietly costing money and exposing data.

📂

No documentation

How things work lives in one person's head. When they're out, or gone, everything stalls.

🚨

Reactive, "wait till it breaks" support

Problems get attention only after they've already cost you a morning. Nothing is monitored ahead of time.

🤖

Everyone talks AI, no safe plan

You know AI could help, but you don't want to hand your data to random tools. There's no clear, secure starting point.

The core offer

The AI-Ready IT
Operations Package

In 30 days, we leave your IT operation clean, documented, and ready for AI.

Inventory and audit, tested backups, a security baseline, real documentation, automation of the repetitive tasks, and a private AI knowledge base your team can actually use, set up safely, on the tools you already pay for. The result: your people spend less time on busywork and more on the creative work that grows the business.

✦Fast technical audit: Microsoft 365, backups, servers, security basics, website & email.
✦Enterprise-grade documentation: diagrams, inventory, risk list, runbooks.
✦Automation: PowerShell, n8n, scripts, alerts, and reports for the busywork.
✦Backup & recovery: set up and actually tested, not just configured.
✦Practical AI: internal chatbot, knowledge base, assisted docs, ticket analysis, SOP generation.
✦Monthly support: ongoing optimization, automation, and senior engineers on call.
Start with a free readiness review →

No obligation. We start with a 20-minute review of where your team is losing time or carrying risk.

Modern IT operations
What's included

Everything your IT needs to be AI-ready

One package, an experienced team, one clear outcome, your operation modernized and documented.

📧

Microsoft 365

License review, security defaults, permissions, email and SharePoint cleanup, configured the way it should be.

⚙️

Automation

PowerShell, n8n, and scripts that take the repetitive, rule-based work off your team's plate.

💾

Backup & Recovery

A backup plan that's set up, documented, and tested with a real restore, so you know it works.

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Cybersecurity Basics

MFA, endpoint hygiene, patching, and a security baseline that closes the easy doors first.

📂

Documentation & Runbooks

Network diagrams, asset inventory, risk list, and step-by-step runbooks, knowledge out of one person's head.

🤖

AI Knowledge Base

A private, secure internal assistant trained on your own docs, answers, SOPs, and ticket analysis.

Book a Free IT/AI Readiness Review
How it works

A simple, four-step path

No jargon, no surprise invoices. You always know what's happening and why.

1

Review

A free 20-minute readiness review. We look at where your team is losing time or carrying technical risk.

2

Roadmap

A clear, prioritized plan: what to fix first, what to automate, and how AI fits, with fixed pricing, no hourly meter.

3

Implementation

The 30-day setup: audit, backups, security, documentation, automation, and your AI knowledge base.

4

Monthly optimization

Ongoing support and automation. Your systems keep improving, and you have senior engineers on call.

Why work with us

Trusted, modern, and trained on what's next

"For two decades we've built, run, and secured critical, enterprise and government-grade systems. We bring that same discipline, documentation, tested backups, real security, to small businesses, with a team continuously trained on the latest tools and AI."
🛠️

20+ years, Tier 3 and beyond

Two decades-plus hands-on with Windows Server, Microsoft 365, Azure, SQL, and VMware, architecture, operations, and the hard troubleshooting, not slideware.

🏛️

Government & enterprise grade

Experience supporting critical, high-stakes environments where documentation and uptime are non-negotiable.

💲

Fixed, honest pricing

Clear scope and flat pricing, no hourly meter, no surprise invoices. Honest advice and real attention, every time.

Selective engagements

Experienced engineers, trained on today's technology

Infoplay is a team of experienced engineers, continuously trained on the latest tools and AI. We keep a deliberately small client roster, so every engagement gets real attention, backed by 20+ years across enterprise and government-grade environments, now focused on small businesses across the DC metro area (NoVA, DC & Maryland).

Request an engagement →

Where is your team losing time or carrying risk?

Let's find out in 20 minutes. A free, no-pressure IT/AI readiness review for local small businesses.

Book a Free IT/AI Readiness Review →
Get in touch

Book your free readiness review

Tell us a little about your business and we'll set up a 20-minute call to show you where to start.

Request your free IT/AI readiness review

No obligation. We'll look at where your team is losing time or carrying technical risk.

Prefer to talk? Call 202.750.3757.